Frequently Asked Questions

You can find full dimensions on each product's detail page, listed in the Specifications tab alongside materials, weight and SKU. If you need dimensions for a product you can't find, contact us and we'll send them over directly.

Our range covers a number of materials depending on the product:

• Hardwoods — including Iroko and European Oak for seating, planters and picnic furniture
• Steel — powder-coated and galvanised steel for benches, bollards and litter bins
• Recycled plastic — low-maintenance options for benches and picnic tables
• Steel — including decorative cast-effect finishes, used for tree grilles and decorative bollards

Each product page lists the exact material used.

Yes. All our furniture is commercial-grade, built to withstand the demands of streets, parks, schools and other high-traffic public environments — not domestic garden furniture. This is the core of our business, established for over fifty years.

Browse any category page and click "Add to Quote" on the products you're interested in. Once you've added everything you need, click the Quote Basket button in the corner, fill in your details, and send us your enquiry. We reply within 1–2 business days with full pricing.

Yes, of course. Call us on 01279 432151 and our team will take your requirements directly and prepare a quote for you.

We accept all major credit and debit cards, bank transfer, and purchase orders for local authorities, schools and approved trade accounts. Payment details will be confirmed as part of your formal quote.

Yes. Volume discounts are available for bulk orders and we work closely with local authorities, NHS trusts, schools and universities on larger framework projects. Mention your project scale when requesting a quote and we'll factor this in.

Standard in-stock items are typically dispatched within 3–5 working days. Bespoke and made-to-order products usually take 4–8 weeks depending on specification and current workshop capacity. Your quote will confirm exact lead times for your specific order.

Yes. Once your order is confirmed you'll receive an expected dispatch date by email, and we'll keep you updated as your order progresses through manufacture and delivery.

Yes — we offer a full installation service across the UK. Installations are carried out by our own employed installation team, who can liaise with you throughout the process from start to finish. Most products can also be supplied with ground fixings — see our Fixings range for details.

Yes, we deliver nationwide. Delivery charges are calculated based on your postcode and the size/weight of the order — this is included as a line item in your formal quote.

Yes. We can commission street furniture in either hardwood or steel to your own designs, built to order. This includes curved seating, custom dimensions, specific finishes and integrated timber-and-steel installations. Visit our Bespoke Solution page to start an enquiry.

Yes. We offer engraved plaques, machine-carved inscriptions and a range of memorial bench styles. See our Engraving & Plaques range or get in touch to discuss your tribute in more detail.

Bespoke lead times vary depending on complexity, but typically range from 4–8 weeks from design approval. We'll confirm an exact timescale once your specification is finalised.

Yes, all our products are covered by a manufacturer's guarantee. Specific warranty terms vary by product and material — full details are confirmed at the point of quote and order.

Yes. We offer restoration and refurbishment services for existing Branson Leisure furniture, helping extend its life and restore original finishes. Visit our Restoration & Refurbishment page or get in touch with details and photos of the items you'd like restored.

Please contact us immediately at info@bransonleisure.co.uk or call 01279 432151 with photos of the damage and your order reference, and we'll arrange a replacement or repair as quickly as possible.