Branson Leisure Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it, and how we keep it secure.
1. Who We Are
Branson Leisure Ltd is a UK manufacturer of bespoke hardwood and steel street furniture, based at:
Fosters Croft, Foster Street, Harlow, Essex, CM17 9HS, United Kingdom
Phone: 01279 432151
Email: info@bransonleisure.co.uk
We are the data controller for the personal information we collect through this website.
2. Information We Collect
We may collect and process the following information about you:
- Contact details you provide when submitting a quote request, contact form, or newsletter signup — name, email address, phone number, company name and project details
- Quote basket data — products you've added to your quote basket, stored locally in your browser (not on our servers) until you submit an enquiry
- Technical information — your IP address, browser type, device information, and pages visited, collected automatically via cookies and analytics tools
- Communications — records of correspondence if you contact us by phone, email, or through our website forms
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and general enquiries
- Process and fulfil orders for products and services
- Send confirmation emails relating to your enquiry or order
- Send newsletter updates, where you have opted in to receive them
- Improve our website and the products and services we offer
- Comply with our legal and regulatory obligations
4. Our Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Consent — for newsletter sign-ups, which you can withdraw at any time
- Contract — to respond to quote requests and fulfil orders you've asked us to process
- Legitimate interests — to improve our website and respond to general enquiries
- Legal obligation — where we are required to retain records for accounting or regulatory purposes
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted service providers who help us operate our website and business (e.g. our hosting provider, email delivery service)
- Delivery and installation partners, where necessary to fulfil your order
- Regulatory or legal authorities, where we are required to do so by law
Any third party we share data with is required to keep your information secure and use it only for the purposes we specify.
6. Cookies
Our website uses cookies to improve your browsing experience, remember your quote basket contents, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some parts of the site (such as the quote basket) may not function correctly without them.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Quote and enquiry records are typically retained for up to 6 years in line with standard UK business record-keeping practice.
8. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, in certain circumstances
- Object to or restrict our processing of your information
- Withdraw consent at any time, where processing is based on consent (e.g. newsletter)
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us using the details below.
9. Security
We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we take reasonable steps to secure your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
This Privacy Policy was last updated on 10 October 2026.
